Testimonials

Testimonials

Alex Coonce, United States

Petra and her team at Rio Bay Housing were so friendly, generous, and helpful and made my stay in Rio so easy and straightforward. I will absolutely stay in this apartment again the next time I am back in Rio. I must have looked at 45 places and emailed 25 people and I feel so lucky that I found Apartment Torre. It was one of the best parts about my trip to Rio!

Anthony O Neill, Scotland, United Kingdom

Dear Petra & Inge, We would like to thank you for excellent service in organising a short rental for us. The apartment (Paiva 1 in Leblon) was very clean: sincere thanks to the cleaning lady. We would very happily recommend Rio Bay Housing to other clients and would also happily be return clients ourselves some day. Thank you and good luck for the future!

Cari Williams, United States

I would like to highly recommend Rio Bay Housing. Having stayed in Paiva 2 for almost 1 year, i can give a fair assessment of the high level of service and professionalism of this company. My husband and I never encountered a problem dealing with this business and any issue we had with maintenance (internet, cable outages, appliances, A/C) were resolved swiftly and easily. the landlord is also very flexible and is not brazilian so there is not as much of that unwavering bureaucratic mentality that can stall even the most simple tasks. she deals with all those nightmarish phone calls to local services so the tenant does not have to do so. she is also willing to make recommendations about travel, local services, tourist activities, etc. we met many of the short-term tenants in the building and they expressed their satisfaction with the service as well. there are no scams, no lies, no excuses with this business. wish there were landlords/rental opportunities like this back home!

Chris Hetherington, Canada

I cannot thank Rio Bay Housing enough for the wonderful experience I had in Rio and in particular my accommodation in the Amazon Suite. My visit didn't start off great as the airline cancelled my flight and I arrived a day later. I quickly emailed Malou, and it was no problem she arranged for a taxi to pick me up the next day - wonderful service.

Demna & Peter, France

We had an amazing stay at the apartment in Ipanema, Petra and her team were very helpful, responsive and amazing host, with plenty of good advice on getting around Rio , places to see etc., in general a very very positive, excellent experience.

Garret Wilson, United States

I am writing this message right now in an apartment I am renting from Rio Bay Housing. Not only is it legitimate, it is one of the best and efficient services I've received in Rio, and I've been coming here for years. This is the first time I've rented from Rio Bay Housing, but after arriving here I realized I had met the lady who runs it several years ago through other contacts. (In fact, it turns out that some of her friends are friends of some of my friends.) The world of classy temporary rentals is pretty small in Rio. I highly recommend Rio Bay Housing!

Gissel & Wes, United States

Fantastic stay in Ipanema, Petra & Tessa were fantastic hosts. They always took care of everything, the place was very nice. They were super responsive and they accommodated us with several cab rides around the city. They'd always respond back in less than an hour, we'd stay with them again.

Leandro, Argentina

A major advantage of renting this apartment is management. Petra and her team are very friendly and super professional. She welcomes you, shows you the apartment and you can call her if you have any problem. She even let's you know if she is not going to be around at some point (of course, there is always someone available in case the need arises).

Maite, Germany

Thanks Petra & Ragna - u made my stay a most enjoyable one!! Immediate reply, fast booking, best personal attendance and a possible early check-in.

Nina & Dana, Boston, United States

The best thing of all we think is the Rio Bay Housing team. Laura and Petra were absolutely fantastic both during the booking process and also during our stay. Even though most of the apartments were already rented by the time we tried to, these ladies managed in a very professional way to find us the right apartment, keeping us updated all along and relieving all our anxieties in a credible and very professional way.  During our stay they helped us very promptly and effectively with all of our needs. We had a wonderful stay at this apartment and would return anytime. We would also definitely rely on Rio Bay Housing for our needs in the future. We trust them and it is a pleasure to do business with them.

Paul & Chris, United Kingdom

The owner (Petra) met us at the apartment with genuine warmth and a desire to make our stay in Rio a good one. She listened and offered good advice on restaurants, bars, massages, tours etc. She responded quickly to any queries we had and even booked some tours on our behalf which was much appreciated. Overall a great stay - thank you!!

Ronan, United States

The owner, Petra, is delightful, and such a down-to-earth hostess. She explains that the apartment itself is a project that is close to her heart and that she has put some serious thought into this property. This is apparent in that EVERYTHING is well set up, with particular attention paid to the bathroom.

V. Saysana, Canada

Tessa and Petra were a delight to work with. Very professional and timely in response. Thanks again. We are definitely coming back to Brazil.